Once you’re happy to proceed with our proposal and the initial deposit has been processed, we move swiftly to ensure a seamless transition. You’ll be introduced to your dedicated Contracts Manager, who will oversee every detail of your project from this point forward. This single point of contact is there to keep communication clear and ensure every decision made is aligned with your expectations.

Upon receipt of the architect’s dwg files, our design team gets to work integrating our glazing systems into your project. This stage is all about precision and foresight—every interface, junction and support detail are meticulously co-ordinated to avoid clashes and ensure compatibility with adjacent structures. By understanding the finer points of construction build-ups, structural tolerances and thermal performance, we set the groundwork for a smooth installation, minimising disruptions later in the process with technical accuracy.

Once the structural openings are formed and a datum is established on-site, our team conducts a thorough site survey. This visit is essential for capturing accurate measurements and understanding on-site tolerances, which form the basis for our detailed fabrication drawings. By getting this step right, we mitigate the risk of costly adjustments and ensure that every glazing element will be produced to the exact specifications required for a perfect installation.

Following the site survey, we update and reissue our design drawings to reflect the true site conditions. Once these drawings are approved and the second stage payment is received, we proceed to manufacturing. Our meticulous approach means that each component is produced with absolute precision, ensuring a flawless fit and finish.

The lead time commences once all details are signed off. Our production team coordinates the procurement and fabrication of materials in line with the approved drawings. Throughout this stage, every profile, frame, and piece of glass is handled with the utmost care and crafted to exacting standards. Comprehensive quality checks are carried out at every stage, ensuring that the finished products are not just beautiful, but built to last.

In the weeks leading up to installation we conduct a thorough pre-start check on-site to ensure everything is set for a seamless installation. Your Contracts Manager will confirm access routes and verify that all preparatory work is complete. We will also collect the third stage payment, securing your upcoming installation date. This meticulous preparation allows our experienced installers to work with maximum efficiency and precision, fitting each component with care and attention.

With the installation now complete, we’ll request the final balance and hand over your aftercare and warranty documentation. We’re proud to stand by our work, offering continued support and peace of mind long after your project is finished. From post-installation advice to ongoing maintenance support, we remain at your service.